Shipping policy

Delivery, Exchange & Warranty Policy 

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Delivery

•    We offer free delivery on all orders across India. No minimum order value required.
•    In Mumbai, orders are fulfilled through our Concierge Try-at-Home service.
•    Orders outside Mumbai are delivered via trusted third-party courier partners.
•    For locations with longer transit durations and higher courier handling complexity, Cash on Delivery (COD) orders may require a small advance confirmation amount before dispatch.
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Concierge Try-at-Home (Mumbai Only)

•    You receive 3 sizes of the same style — your selected size, one size up, and one size down — at no extra cost.
•    Try the footwear at your doorstep while our delivery executive waits.
•    Keep the pair that fits best and return the remaining pairs on the spot.
•    If you do not like the product or the feel of it, you may choose not to keep any pair and return all items immediately at the time of delivery.
•    Once the delivery is completed and a pair is retained, no further returns or exchanges are applicable for Concierge Try-at-Home orders.
•    This does not affect eligible claims under our 100-Day Warranty.
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Exchange

•    If the size does not fit, you may request one complimentary size exchange by emailing us at care@republicofwomen.in within 7 days of delivery.
•    The exchange will be provided for another available size of the same product, subject to stock availability.
•    The product must be unused, unworn outdoors and returned in its original condition, with all tags and packaging intact.
•    For the first eligible size exchange, Republic of Women will arrange the return pickup and re-delivery at no additional shipping cost.
•    Only one complimentary size exchange is available per order. Any further exchange request, if accepted, may be subject to applicable courier charges.
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Returns

•    If you wish to return the product instead of exchanging the size, please email us at care@republicofwomen.in within 7 days of delivery.
•    The product must be unused, unworn outdoors and returned in its original condition, with all tags and packaging intact.
•    Upon receiving and inspecting the product, the eligible return value will be issued as Republic of Women Store Credit through a unique coupon code.
•    The Store Credit will be valid for 6 months from the date of issue.
•    Store Credit may be used towards a future purchase on republicofwomen.in.
•    Store Credit cannot be redeemed or exchanged for cash or transferred to any bank account, card, UPI account or other payment method.
•    No monetary refunds are provided for returns.
•    Applicable return courier charges will be deducted from the Store Credit issued to the customer.
•    If the requested exchange size is unavailable, the customer may return the product and receive Store Credit as per the terms above.
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100-Day Warranty

All Republic of Women products come with a 100-day warranty against manufacturing defects such as:
•    Sole coming off
•    Stitching issues
•    Hardware or structural faults
To raise a warranty claim:
•    Email us at care@republicofwomen.in
•    Include your order number, a description of the issue, and photo/video proof.
•    If the claim appears to be eligible under warranty, the product will need to be sent to Republic of Women for inspection.
•    Once the product is received and inspected, if the warranty claim is found to be valid, we will repair or replace the product, depending on the nature of the issue.
•    The customer will be responsible for the courier charges for sending the product to Republic of Women and for the courier charges for sending the repaired or replacement product back to the customer.